Account Deletion Request

Last Updated: June 2026
  • DELETE MY ACCOUNT
  • Account & Data Deletion Request

At Doonspedo, we respect your privacy and provide users with the ability to request deletion of their account and personal information.

If you no longer wish to use Doonspedo, you may submit a request to permanently delete your account and associated personal data.

What Happens When You Delete Your Account?

  • When your account deletion request is approved:

Your Doonspedo account will be permanently deactivated.

Access to the Doonspedo application will be removed.

Personal profile information associated with your account may be deleted or anonymized.

Saved preferences and account settings may be removed.

Loyalty points, rewards, promotional benefits, and account-related features may no longer be available.

Please note that account deletion is generally irreversible.

  • Information That May Be Retained

Certain information may be retained for legal, regulatory, security, fraud prevention, taxation, accounting, dispute resolution, and compliance purposes, including:

  • Transaction records
  • Payment records
  • Ride history required by law
  • Fraud prevention records
  • Safety-related reports
  • Information required to comply with legal obligations

Any retained information will be handled in accordance with applicable laws and our Privacy Policy.

  • How to Request Account Deletion
  • To request account deletion, please send an email to:

Email: support@doonspedo.com

  • Include the Following Information:
  • Full Name
  • Registered Mobile Number
  • Registered Email Address (if applicable)
  • User Type (Passenger or Driver)
  • Subject Line: “Account Deletion Request”
  • Sample Email Format
  • Subject: Account Deletion Request
  • Dear Doonspedo Support,

I would like to request the permanent deletion of my Doonspedo account and associated personal data.

  • Name: __________
  • Registered Mobile Number: __________
  • Registered Email Address: __________
  • User Type: Passenger / Driver

I confirm that I am the owner of this account and request its deletion in accordance with the Doonspedo Privacy Policy.

Thank you.

  • Identity Verification

For security purposes, Doonspedo may verify your identity before processing the request.

  • Verification may include:
  • OTP verification
  • Mobile number verification
  • Email verification
  • Additional identity confirmation where necessary
  • Processing Time

Most account deletion requests are processed within 30 days of successful identity verification.

In certain situations, additional time may be required where permitted by applicable law.

Need Help?

If you have questions regarding account deletion, data privacy, or your personal information, please contact:

  • Doonspedo Support

Email: support@doonspedo.com
Phone: +91 96272 17655
Website: www.doonspedo.com

By submitting an account deletion request, you acknowledge that certain information may be retained where required by law and that deleted accounts generally cannot be restored once the deletion process has been completed.