At Doonspedo, we respect users’ privacy and provide mechanisms for users to request deletion of their personal information in accordance with applicable laws and platform requirements.
This Data Deletion Policy explains how users can request deletion of their account and personal data, how such requests are processed, and what information may be retained for legal, regulatory, and operational purposes.
Upon receiving a valid deletion request, Doonspedo may delete or anonymize personal information including:
Deletion is subject to applicable legal, regulatory, and operational requirements.
Users may request account and data deletion through one of the following methods:
If available, users may submit a deletion request through the account settings section of the Doonspedo application.
Email: support@doonspedo.com
Users may contact Doonspedo Customer Support and request account deletion assistance.
To protect user privacy and prevent unauthorized requests, Doonspedo may verify the identity of the requesting user before processing a deletion request.
Initial acknowledgment may be provided within a reasonable time.
Most deletion requests are processed within 30 days.
Complex requests may require additional processing time where permitted by law.
Users may be notified once deletion processing is completed.
Retained information will be limited to what is necessary and permitted by applicable law.
Doonspedo may retain anonymized, de-identified, or aggregated information that cannot reasonably identify an individual user.
This information is not considered personal data once properly anonymized.
Deleted accounts generally cannot be restored once the deletion process has been completed.
Users wishing to use Doonspedo again may need to create a new account.
Complete outstanding obligations.
Resolve pending disputes.
Clear unresolved payment matters.
Complete verification procedures.
Certain driver-related records may be retained as required by transportation, tax, financial, or regulatory obligations.
Doonspedo follows reasonable security practices when handling deletion requests.
Deleted information is removed or anonymized using processes designed to protect user privacy and prevent unauthorized access.
Doonspedo may update this Data Deletion Policy from time to time.
Updated versions will be published through official channels, including our website and mobile applications.
Continued use of the Services following publication of updates constitutes acceptance of the revised Policy.
Email: support@doonspedo.com
Phone: +91 96272 17655
Website: www.doonspedo.com
In accordance with applicable Google Play requirements, users have the right to request:
Account deletion.
Deletion of personal information associated with their account.
Information regarding data retention practices.
Doonspedo provides accessible methods for users to submit deletion requests and manage their personal data.
By using Doonspedo Services, you acknowledge that you have read and understood this Data Deletion Policy.