Welcome to Doonspedo (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how Doonspedo collects, uses, stores, shares, and protects information when you use our mobile applications, websites, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Location access may be required even when the application is not actively in use if necessary for ride tracking, driver availability, safety features, or trip management.
Payment card information is generally processed by secure third-party payment providers and is not stored directly by us unless required by law.
Create and manage user accounts.
Provide ride-booking services.
Connect riders with drivers.
Process payments.
Verify identity and eligibility.
Improve platform performance and functionality.
Provide customer support.
Detect fraud and unauthorized activity.
Comply with legal obligations.
Ensure user and platform safety.
Send service-related notifications and updates.
User consent.
Performance of a contract.
Compliance with legal obligations.
Legitimate business interests.
Protection of user safety and security.
Certain information may be shared between drivers and riders to facilitate transportation services.
Required by law.
Requested by authorized government agencies.
Necessary to protect rights, safety, or property.
Information may be transferred as part of a merger, acquisition, restructuring, or asset sale.
We do not sell users’ personal information to third parties.
Provide Services.
Maintain business records.
Resolve disputes.
Prevent fraud.
Comply with legal obligations.
Retention periods may vary depending on the type of information and applicable laws.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from:
However, no electronic storage or internet transmission method can be guaranteed to be completely secure.
Our Services are not directed to individuals under the age permitted by applicable law.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without proper authorization, we will take appropriate steps to delete such information.
Access personal information.
Correct inaccurate information.
Request deletion of personal information.
Withdraw consent where applicable.
Object to certain processing activities.
Request information regarding data handling practices.
Requests may be submitted through our support channels.
Users may request deletion of their account and associated personal information by:
Using available account deletion features within the application (if provided), or
Contacting customer support.
Certain information may be retained where required by law, fraud prevention requirements, dispute resolution needs, taxation obligations, or regulatory compliance.
Our Services may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices of third-party platforms and encourage users to review their privacy policies separately.
These technologies help improve user experience, security, and service functionality.
Where permitted by law, information may be processed or stored in locations outside the user’s jurisdiction. Appropriate safeguards will be implemented when required.
We may update this Privacy Policy periodically.
Updated versions will be posted through our website, applications, or other official communication channels. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
For questions, concerns, privacy requests, or account deletion requests, please contact:
Email: support@doonspedo.com
Phone: +91 96272 17655
Website: www.doonspedo.com
By using Doonspedo Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.